Privacy Policy
Effective Date: January 1. 2025
Welcome to MAQAMI (“we,” “us,” “our,” or the “Company”). We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and safeguard your personal data when you visit or make a purchase from maqami.ae (the “Site”).
1. Information We Collect
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Personal Information
- When you place an order or register an account, we may collect information such as your name, email address, mailing address, phone number, and payment details.
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Automatically Collected Data
- We may use cookies, web beacons, and similar tracking technologies to automatically collect certain information about your device, browsing actions, and usage patterns. This may include IP address, browser type, operating system, referral URLs, and date/time stamps.
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Communications
- If you contact us via email, phone, or social media, we may keep records of your communications and any information you provide.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
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Order Fulfillment
To process and fulfill your orders, including sending order confirmations and shipping details. -
Communication
To respond to your inquiries, provide customer support, and send you updates about your order or our Site. -
Marketing and Promotions
To send newsletters, special offers, promotions, or information about new products (only if you have opted in to receive them). You can opt out of marketing communications at any time. -
Improve Our Services
To analyze how users interact with our Site, improve user experiences, and develop new features or services. -
Legal Obligations
To comply with applicable laws, regulations, or legal processes and to protect our rights or the rights of others.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to provide essential functions on our Site and to collect aggregate data on user behavior. Cookies help us enhance your browsing experience by:
- Remembering your preferences and settings
- Keeping track of items in your shopping cart
- Analyzing site traffic and user behavior
You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you do so, some parts of the Site may not function properly.
4. How We Share Your Information
We do not sell your personal data. However, we may share information in the following ways:
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Service Providers
We work with third-party companies to help us operate our business and provide services (e.g., payment processors, shipping companies, website analytics). These parties only have access to the personal information they need to perform their duties and are obligated not to disclose or use it for other purposes. -
Legal Requirements
We may disclose information if required by law, subpoena, or other legal processes, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our customers or others. -
Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to a successor or affiliated entity.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (such as tax or accounting requirements).
6. Security
We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security measure is completely foolproof, and we cannot guarantee absolute security of your data.
7. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Access – Request information about the personal data we hold about you.
- Correction – Request that we correct or update your personal information.
- Deletion – Request the deletion of your personal information.
- Opt-Out – Unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
To exercise these rights, please contact us at the email address provided in the “Contact Us” section.
8. Children’s Privacy
Our Site is not intended for individuals under the age of [13/16/18, depending on your jurisdiction]. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
9. Third-Party Links
Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to the practices of those third parties. We are not responsible for the privacy practices or content of any third-party sites. We encourage you to read their privacy policies before providing any personal information.
10. International Data Transfers
If you are accessing our Site from outside [the UAE, or any applicable country], please note that your information may be transferred, stored, and processed in a different country. By using our Site, you consent to the transfer of your data to [our country of operation] in accordance with this Privacy Policy.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically for the latest information on our privacy practices.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: info@maqami.ae
- Phone: +971 4 271 9480
- Mobile: +971 54 700 4348
- Address: Diera-Al Buteen, Murshid Bazar, Badri Building-office 206, P.O.Box: 184390, Dubai, UAE